LogicalSolutions.net’s July eNewsletter

COMPANY NEWS
 
Mark Your Calendar 
LogicalSolutions.net will be hosting our IT Networking Event on Thursday August 19th from 4-7pm. Join us for food, drinks, data center tours and networking! Invitations to follow.
 
Free Bandwidth Rate Quote
LogicalSolutions.net continues to grow. As we grow we purchase more bandwidth to make available to our customers. This means we have been able to reduce our bandwidth costs, translating into lower costs to you! Get a free rate quote today! 
Free Bandwidth Quote  
 
Client Portal Expanded 
Our team has been working hard over the past month with a variety of network upgrades. Included in this is the capability for our colocation customers to view real-time data for their bandwidth and power usage through their customer portal.  
Read more
  
DID YOU KNOW?
Microsoft Hosted Exchange 2010
LogicalSolutions.net now offers a managed Hosted Exchange 2010 enterprise email solution for as low as $12/month per mailbox! This comes with all the features including Outlook Web App, Outlook support, Active Sync, Mobile Support and more! Click the link below for the estimator calculator today.
Cost Calculator
 
BLOG TIME
Featured Blog Post
“Lower Bandwidth Rates”
by Casey Rohrer

As a leading data center services provider there are many factors that go into managing a successful enterprise class colocation and hosting facility. Each one is equally important and benefits not only our customers from a technology standpoint, but a business one as well. While building our new SAS70 Type II data center in Rochester, NY, redundancy was engineered into every component of the facility to provide the most reliable and cost effective data center services in the industry.      
Read more

SPECIAL PROMOTION  
Free VPS for a Month
For the month of July sign up for a free month of hosting services for your Virtual Private Server. Click the one of the links below to signup online and use the promo code FREEWINVPS for Windows or FREELNXVPS for Linux.
Windows VPS
Linux VPS

LogicalSolutions.net Partners with SmarterTools

Pittsford, NY – LogicalSolutions.net is proud to announce that it has entered into a partnership with Arizona-based SmarterTools Inc. to distribute feature-rich software to customers.

Under the terms of the agreement, LogicalSolutions.net will distribute a software bundle that includes professional editions of the SmarterMail mail server, SmarterStats web log analytics and SEO software, and SmarterTrack customer service software to qualified customers at no additional cost. The software bundle is valued at $800 (U.S. dollars).

“This partnership is going to allow our customers to receive a higher value for their money,” said Jeffrey Cagwin, Director of Enterprise Hosting at LogicalSolutions.net.

SmarterMail 6.x is a very economical mail server, offering enterprise-level functionality to businesses and web hosting companies. With features like advanced outlook synchronization, detailed reporting, message archiving, event/notifications, intrusion detection and prevention and out-of-the-box antispam and antivirus, LogicalSolutions.net clients will be able to enjoy a hassle-free and user-friendly mail server platform.

SmarterStats 5.x provides businesses, hosting environments, and webmasters with an in-depth understanding of keywords and visitor navigation trends by providing on-demand website statistics, SEO tools, custom reports, data mining, geographic mapping, and more.

SmarterTrack 5.x is a powerful help desk solution that provides tracking, reporting, and managing functions for customer service and communications. Features include a state-of-art ticketing system, live chat, call logs, “WhosOn”, tasks, cost analysis, surveys, data mining, reporting, branding, language support, and a knowledgebase.

Globally, more than 15 million end users rely on these various applications made by SmarterTools to communicate, collaborate, manage customer interactions, and track their online marketing performance. All SmarterTools products are designed to work with popular Web browsers and are thoroughly tested and optimized for Safari, Internet Explorer, Firefox, Chrome, and Opera browsers, allowing end users to access their mission-critical software from anywhere in the world.

About SmarterTools Inc.
Founded in 2003, SmarterTools Inc. is an information technology-management software company based in Phoenix, Arizona. SmarterTools builds a Windows mail server, customer service software, and Web log analytics and SEO software that simplify and automate the day-to-day IT operations of businesses and hosting environments in over 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at http://www.smartertools.com/.

About LogicalSolutions.net

Founded in 1995, LogicalSolutions.net is an Enterprise Class Data Center solutions provider, specializing in server colocation, enterprise web hosting, enterprise application hosting, disaster recover/data backup services, and server virtualization. We currently host over 14,000 business applications in our new Wholly Owned SAS70 Type II certified Data Center located in Rochester, NY. For more information please visit http://www.logicalsolutions.net

New Weekend NOC Support Hours Added

In order to better support our customers, LogicalSolutions.net has added new Saturday support staffing hours.  One of our Dedicated Support Engineers will be staffed in the LogicalSolutions.net NOC with our new weekend support hours:

Saturdays: 9am – 4pm.

Monday – Friday will be continue 5am – 9pm Onsite Support, and always 24×7 Emergency Support

As always you can access our Support Page, and Client Area for 24×7x365 Technical and Billing Support.

LogicalSolutions.net’s June eNewsletter

COMPANY NEWS
 
Mark Your Calendar 
LogicalSolutions.net will be hosting our Technology Networking Event this summer. Keep your eyes open for more details and a date coming soon!

Free Virtualization Cost Assessment
Sign up today for a Free Virtualization Cost Assessment! One of our trained engineers will evaluate each of your current application servers and give you a cost and best practice recommendation on moving your servers to a virtualized environment. Dramatically decrease the number of servers you have using by server consolidation and reduce your support and overall operating costs.
Sign up now
 
New Windows VPS Remote Control Panel
We have recently launched a new feature with our Windows Virtual Private Server that includes an OS Level Control Panel that allows a user to self service their Dedicated Virtual Server remotely. Current features in the Control Panel allows you to reboot the server, hard reboot the server, start the server, monitor processor load and more!
Read more and sign up for a demo
 
DID YOU KNOW

Premium Disaster Recovery with Boston Data Center
Did you know LogicalSolutions.net has a partner Data Center in Boston? We know the distance of your DR facility is important. So whether you’re looking for offsite backup, or full failover replication of your primary facility, LogicalSolutions.net has you covered.
Click here for more information.

VPS Online Ordering
We now offer easy signup and configuration with online ordering for our Windows Hyper-V and Linux Virtual Private Server offerings. Simply click the link below to Build a VPS, follow the short few steps and you’ll be up and running within a couple hours! Click the links below to take a look.
Windows VPS Cloud Ordering
Linux VPS Cloud Ordering

BLOG-TIME
FEATURED BLOG POST
“Advantages of a VPS?”
by Anthony Giordano

Traditionally there have been two options when it comes to website hosting. You are either setup in a shared hosting environment or a dedicated server. Moving to a dedicated server can be costly preventing most from ever considering it. This is no longer the case. Now there’s something in between that provides most of the benefits of a dedicated server, but at a fraction of the cost. But how do I know if a VPS, or Virtual Private Server, is right for me?  
Read the full story.
 
SPECIAL PROMOTION
Double Your Hard Drive Space Free
Sign up today for a Virtual Private Server and we’ll double your hard drive space for free! Click the link below and mention the promo code “DOUBLE”.
Click here

Online Ordering added for the Linux VPS Cloud Offering

LogicalSolutions.net has offered Highly Available Linux virtual private servers (VPS) on a Dell Hardware Powered Cloud for years and has over 1200 running virtual instances in its Enterprise Class Datacenter.  The Rochester, NY Cloud Offering provides a dedicated Linux Operating System running any Linux Operating System that your business applications require, such as: CentOS, Debain, Ubuntu, or Fedora.  The highly available (HA) offering features a dedicated IP address, cPanel Option and can be upgraded at any time to increase RAM and RAID Hard Drive Space as your business grows. 

Go to the Linux VPS Cloud page and Build Yours Today!

And the Data Pipe gets bigger again!

Earlier this month we increased our Highly Available Network Bandwidth to over 1.3 Gbps, spread over 3 redundant backbone providers that are each connected by a 1Gb fiber uplink to the Internet backbone.  With this upgrade, we are one of the highest capacity datacenters in Western New York.

This upgrade is the 2nd in three planned network upgrades for 2010.  In Q3 of this year, in anticipation of continued growth, we will be adding another Tier 1 backbone connection in order to bring even more bandwidth  to our clients, while also reducing bandwidth costs to our colocation clients.

LogicalSolutions.net’s May eNewsletter

Company News:

We Launched Our New Website! 
You may have already noticed, but in April we launched our new website. Now the site is 100% focused on hosting and data center services. Easily navigate throughout our new sections for server colocation, dedicated servers and virtual private servers, premium hosting services and information about our company.

A great new feature is our Virtual Photo Tour . Take a virtual walk through our facility and schedule a in person tour.

Internet Cafe
A brand new Internet Cafe is coming soon! In the next couple of months, we will be providing our colocation customers a comfortable environment to relax or work.
 
Disaster Recovery Stations
We now have disaster recovery stations available to all our colocation customers. Each station is equipped with internet access, access to the network, and phone lines. LogicalSolutions.net provides full hardware DR colocation, virtual DR, off-site DR, and customized disaster recovery plans.
Learn more here. 
 
Now Offer SugarCRM Hosting
Almost 80% of small business use Excel spreadsheets to track their orders and business intelligence. Did you know SugarCRM is a cost effective way to organize, measure, and analyze your customer relationships across your growing organization? 

Why pay more with Sales Force or other expensive CRM systems. Our SugarCRM hosting solution provides unlimited users and features full administrative access. You can even signup online! 
Click here for more information.

Interested in our upcoming SugarCRM Webinar?
Contact Us for details.

Featured Blog Post:

“Is Your Data Center ‘Green’?”
by Casey Rohrer

“Is everyone really going ‘green’, or has the term just turned into a marketing gimmick?

It seems like every time I turn around, another company is claiming to be ‘green’. While a lot of these claims may be true, I have a feeling that the term ‘green’ is not used properly. Wanting to improve our environment is one-thing, but truly making an effort to do so is another.”

LogicalSolutions.net is making that effort. We are aware of the issues the environment faces and we have made a conscious decision to do our part.
Read the full story.

View the Online version of our eNewsletter Here

LogicalSolutions.net’s April eNewsletter

Company News:
 
We Are Hiring!
LogicalSolutions.net is looking for an experienced CCNA Network Engineer to be part of our growing team. Interested or know someone who is qualified?
Click here for details

Increased Support Hours Coming Soon
While we always offer 24/7/365 emergency support for outages and critical problems, we recently expanded our normal phone support hours. LogicalSolutions.net premium phone support is now available between 5am and 9pm Monday through Friday. Colocation customers do not need to call or schedule any visits or maintenance during these expanded hours.  

Lightning Email – Email Marketing
Ever wonder what powers our monthly newsletter? Lightning Email service provides the tools for you to manage your own email marketing campaigns. Robust features include the ability to import and manage your lists, send test emails, and generate reports to measure campaign effectiveness. Use the vast variety of templates and layouts or even upload your own HMTL!
Sign up for a free demo account
 
BackupSpace – Online Secure Storage
BackupSpace Online Secure Storage is now available for Windows 7. BackupSpace is an easy to use, automated, and secure online backup solution for your PC or server. Already a hosting client? Receive your online backup plan FREE!
Sign up today!

Featured Blog Post:

“RIM Now Offering BlackBerry Enterprise Server Express For Free”
by Anthony Giordano

“Most organizations that use Microsoft Exchange as their corporate communication tool have staff that uses a BlackBerry device as well. our clients are no different. Knowing that the high cost for BES (BlackBerry Enterprise Server) licensing usually leads to sticker shock, I cringed each time. This has now changed…”
Read the full story

 
Welcome Our Newest Enterprise Customers:
Rochester RHIO:
Rochester RHIO is a secure electronic health information exchange that gives authorized medical providers access to test results, lab reports, radiology results, medication history, insurance eligibility, and more.
www.grrhio.org
 
LaRon L. Rowe, MS – Manager Technical Services
“To securely operate our online presence, we needed a safe, secure and reliable data center to house our servers. Logical Solutions was chosen over several other Upstate, NY datacenters because of their exceptional facilities and cost effective solutions.”

 
ExecuScribe:
ExecuScribe is a growing leader in trascription industry since 1989, provides fast, accurate, and high-quality transcription services for healthcare and corporate clients.
www.execuscribe.com
 
Dean Ganskop – IT Manager
“I looked at several datacenters before deciding to colocate our servers at LogicalSolutions.net. Their facilities are as good as or better than all of the others we looked at and their prices are very competitive. However, it was the customer service of the LogicalSolutions team that really won me over; they’ve gone to extraordinary lengths to make sure every one of our needs have been met.”

View Our Online Version Here

LogicalSolutions.net has successfully completed its SAS 70 Type II Audit

LogicalSolutions.net is proud to announce that is has successfully completed its 2009 SAS 70 audit period and will be receiving our SAS 70 Type II audit report by mid February. Over the last year LogicalSolutions.net has made considerable investments in developing the infrastructure, policies, and procedures to ensure that our Data Center is one of the most redundant, secure, and energy efficient data centers on the east coast.
 
An independent service auditor examined the policies, procedures, and business processes in place at LogicalSolutions.net from July 1, 2009 to December 31, 2009. During this audit period the auditors spent a considerable amount of time at our facility learning about our procedures, interviewing management, observing operations and inspecting the datacenter. The SAS 70 audit is an extremely rigorous process. To thrive through this process, LogicalSolutions.net executive leadership made a significant commitment to establish a clear purpose to the team to help keep them motivated throughout the process. Through this process we have significantly grown as a company and look forward to the benefits gained from the continued use of both the internal and external audit procedures that we have put in place. LogicalSolutions.net management believes that a SAS 70 Type II certification is an important step in our continued growth in the Data Center space and remains committed to maintaining our SAS 70 Type II certification in the upcoming years.
 
What is SAS 70?
 
The American Institute of Certified Public Accountants (AICPA) developed a set of guidelines for evaluating service organizations. These guidelines are called the “Statement of Auditing Standards Number 70 (SAS 70)”. An independent service auditor provides a detailed assessment of the service organizations’ control objectives and activities. The auditor also prepares an audit report which is called a “SAS 70” report. A SAS 70 report demonstrates that the service organization has implemented effective control objects and activities that are both beneficial to itself and its clients. The SAS 70 report can also aid the service organizations’ clients in completing their own financial audits. In the hosting and co-location industries, the SAS 70 report is important for companies who rely on outsourced hosting and co-location services. The SAS 70 report allows hosting and co-location companies to complete one report for all of their clients to use. LogicalSolutions.net’s description of controls has also been prepared to enable LogicalSolutions.net customers to gain an understanding of LogicalSolutions.net’s control activities for purposes of assisting management in their assessment of internal controls over financial reporting in accordance with Section 404 of the Sarbanes-Oxley Act and the Public Company Accounting Oversight Board’s (PCAOB) Auditing Standard No. 5 (AS 5).

Why is SAS 70 Type II important to our clients?

There are two levels of a SAS 70 audit. Type I just states that policies and procedures do exist, although there is no audit to ensure that the organization adheres to these procedures. When selecting a Data Center, it is important to make sure that their SAS 70 certification is Type II which ensures that they adhere to their procedures.
 
Achieving a SAS 70 Type II certification benefits LogicalSolutions.net as well as their co-location and managed services clients. Many of our clients are institutional organizations and publicly traded companies who must comply with security requirements such as “Sarbanex-Oxley”. Those clients can use the audit report for their specific security requirements. If you are interested in obtaining your own SAS 70 Type II certification, call us to discuss the benefits of hosting your servers in our Data Center and the assistance we can offer your organization in becoming SAS 70 certified.

LogicalSolutions.net Receives Its Third Generator

LogicalSolutions.net is proud to announce that we recently took delivery of our third generator. This thing is huge – the new Caterpillar Diesel generator produces one megawatt of power! That is enough to power approximately 1,000 homes! The new generator brings our total power backup to 1.6 MegaWatts:

• 1 – 1 MegaWatt Caterpillar Diesel
• 1 – 500 KiloWatt SDMO Diesel
• 1 – 100 KiloWatt Natural Gas
• 2600 – Gallons of Diesel fuel onsite at all times
• 2 – Diesel fuel suppliers on contract for when needed