**If you are not using LogicalSolutions.net
as your Outgoing smtp server NO Action is required!!
We know how frustrating it is to try to figure this out, so we've tried to do it for you. Pick your platform and email client and follow the instructions. Please note the exceptions for Frontiernet, Earthlink users, Prodigy users, AOL Dial-Up users, Norton Anti-Virus users .
If your email client is not listed below, please refer to the online help in your program, or to your printed documentation. Also, it may help to look at some of the clients we DO have listed, as the context may help you understand your email client better
Outlook2002 & Outlook2003
OutlookExpress & Outlook2000
Outlook2007
Vista Mail
MAC OS
.
Frontiernet Users: If you are using Frontiernet as your ISP, please note the following required changes in your SMTP outgoing email server settings. With other providers you may use our SMTP server (e.g., mail.domain.com). However, with Frontiernet, you must use their SMTP server for all out-going email. Frontiernet, use the Frontiernet SMTP server (smtp.Frontiernet.net). and USE SMTP AUTHENTICATION (they do require it).
Earthlink Users: If you are using Earthlink as your ISP, please note the following required changes in your SMTP outgoing email server settings. With other providers you may use our SMTP server (e.g., mail.domain.com). However, with Earthlink, you must use their SMTP server for all out-going email. For Earthlink, use the Earthlink SMTP server (smtp.earthlink.net) and DO NOT USE SMTP AUTHENTICATION (they do not require it).
Prodigy Users: If you are using Prodigy as your ISP, please note the following required changes in your SMTP outgoing email server settings. With other providers you may use our SMTP server (e.g., mail.domain.com). However, with Prodigy, you must use their SMTP server for all out-going email. For Prodigy, use the Prodigy SMTP server (smtp.prodigy.net) and DO NOT USE SMTP AUTHENTICATION (they do not require it).
AOL Users: If you are using AOL as your ISP, please note the following required changes in your SMTP outgoing email server settings. With other providers you may use our SMTP server (e.g., mail.domain.com). However, with AOL, all outgoing email is automatically routed through their SMTP servers regardless of the settings in your email client. Therefore, list your SMTP server as per the instructions above, but DO NOT USE SMTP AUTHENTICATION (they do not require it).
Juno and NetZero Users: If you are using Juno or NetZero as your ISP, please note the following required changes in your SMTP outgoing email server settings. With other providers you may use our SMTP server (e.g., mail.domain.com). However, with Juno and NetZero, you must use their SMTP server for all out-going email. For Juno, use the Juno SMTP server (smtp.juno.com). For NetZero, use the NetZero SMTP server (smtp.netzero.com).
MSN Users: If you are using MSN as your ISP, you will not be allowed to send email from your POP account (you will be able to receive your email). MSN requires that all email go through their SMTP server (smtp.email.msn.com) and "from" your MSN email account (e.g., user@msn.com). You may enter your POP email account as the "reply-to" address so that all replies are directed to your POP account.
Norton Anti-Virus Users: If you are using Norton Anti-Virus on your system, you must enter the username and password in the SMTP Authentication settings of your email program. In other words, you cannot use the "Use the same settings as the incoming mail server" option, you must use the "Login As" option and re-enter your username and password.
- Disabling Email Protection
- Exit any email programs that may be running.
- Open Norton AntiVirus.
- Click Options.
- Click Email Protection.
- Uncheck all boxes in the Protected email clients box.
- Uncheck "Enable email protection." (NAV 2000 only).
- Click OK.
LogicalSolutions.net Support Team
support@logicalsolutions.net
585-244-9930